How do festival bundles work?

Purchase a Film Festival eTicket Bundle through your Member Hub, then redeem tickets on-site or online as sessions become available.

How do I buy a bundle?

Log into your Member Hub, go to My Offers and Rewards, and select Film Festival eTicket Bundle – 10 Pass if available for your festival and location.

Is a bundle always available?

No, bundles aren't offered for every festival, and availability may depend on your location.

How do I redeem my bundle tickets?

Log into your Member Hub and book as usual - on the ticketing page for your chosen Film Festival session, your bundle tickets will appear under Member Tickets.

Do I need to use all 10 passes at once, or at the same cinema?

No, tickets can be redeemed at any Palace cinema, at different times. If redeeming across more than one cinema, book each location as a separate transaction.

Can I use a bundle ticket for a Special Event?

No, bundle tickets are not eligible for redemption on Special Events or Screenings

Can I use my remaining passes after the festival as finished?

No, festival bundle tickets are only valid for the duration of that specific film festival.