I lost something at the cinema. What do I do?

Contact the specific cinema you visited directly, as lost property is held on-site rather than centrally.

Please note that while we always help where we can, Palace Cinemas is not responsible for any belongings misplaced or left behind during your visit.

How do I find the right cinema's contact details?

Your can view our contact list for all Palace Cinema sites here: Contact | Our Cinemas.

Still need help? Contact the cinema directly with the date and approximate session time, along with a description of the item, or email customercare@palacecinemas.com.au.